Delivery conditions

We selected GLS General Logistics Systems Hungary Ltd ('GLS') for deliveries of nutrez products. GLS uses land-based transportation and has a great reputation for its extensive European network and reliable customer service. At this moment, we deliver to 24 European countries. Shipping fees and leadtimes are based on your delivery address and purchase value, as detailed below. All purchase values (used for delivery fee determination) and delivery fees include VAT and fixed in HUF, EUR amounts are indicative only. As we process customer orders in weekly cycles, total delivery leadtime can be up to one week on top of the shipping leadtimes indicated below. In case your order contains item(s) that are not on stock, please also calculate with about 1 week leadtime for production.

Please note that, if your country isn't listed below, we cannot accept your order via the webshop. However, please feel free to contact us via email, and we will check if we can find suitable delivery options.

Domestic

Available for countries: Hungary
Shipping leadtime: 1-3 working days

Delivery fee:

• If purchase value is below 15000 HUF:
• • 1790 HUF
• If purchase value is between 15000 - 20000 HUF:
• • 990 HUF
• If purchase value is above 20000 HUF:
• • free shipping
    

EU countries - Group 1

Available for countries: Austria, Belgium, Croatia, Czechia, Germany, Luxembourg, Netherlands*, Poland, Romania, Slovakia, Slovenia.
Shipping leadtime: 2-6 working days

Delivery fee:

• If purchase value is below 22800 HUF (about 60 EUR):
• • 6460 HUF (about 17 EUR)
• If purchase value is between 22800 - 34200 HUF (about 60 to 90 EUR):
• • 3420 HUF (about 9 EUR)
• If purchase value is above 34200 HUF (about 90 EUR):
• • free shipping

EU countries - Group 2

Available for countries: Denmark*, Estonia, Finland, France*, Greece, Italy, Ireland, Latvia, Lithuania, Portugal*, Spain*, Sweden.
Shipping leadtime: 3-8 working days

Delivery fee:

• If purchase value is below 22800 HUF (about 60 EUR):
• • 9500 HUF (about 25 EUR)
• If purchase value is between 22800 - 45600 HUF (about 60 to 120 EUR):
• • 4560 HUF (about 12 EUR)
• If purchase value is above 45600 HUF (about 120 EUR):
• • free shipping

*European continental territories only.

Return

Please note that we offer food and food supplement products. Due to safety reasons, we can offer return and refund options only for sealed, unopened products.

In case you want to return our product(s), please contact us in email so we can provide exact details and options. In general, if the return is not due to product defect, the costs of returning the goods are borne by the customer. 

For detailed conditions about deliveries, returns and refunds, please check our Terms and Conditions.